FAQ: Your Queries Answered
Frequently Asked Questions About 3D Printing Filaments: Delve into the common inquiries we receive about our range of 3D printing filaments, ensuring you have all the information you need.
Q: What types of 3D printing filaments do you offer? A: We provide a diverse selection of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU, each tailored for specific printing needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our filaments come in a standard 1.75mm size, perfect for most desktop 3D printers, with a 3.00mm option available upon request.
Q: How much filament comes on a spool? A: Each spool contains 750g of high-quality filament, with select options available in 1kg spools to suit your printing demands.
Q: What is the shelf life of your 3D printing filaments? A: Stored in a cool, dry environment away from sunlight, our filaments maintain their quality for up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely, we offer sample packs for a nominal fee, which you can redeem against your first bulk purchase.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Designed for universal compatibility, our filaments suit most FDM 3D printers. Always verify with your printer's guidelines.
Q: Do you offer any color options for your filaments? A: Choose from our extensive palette of colors or request custom hues for larger orders to match your unique project needs.
Q: What are the shipping and delivery times? A: Order processing takes 2-3 business days, with delivery occurring 5-7 business days post-shipping, depending on order size and location.
Q: What is your return policy for 3D printing filaments? A: Enjoy peace of mind with our 30-day money-back guarantee. Return any unsatisfactory products for a full refund, minus shipping fees.
If you have any other questions that are not covered here, please feel free to contact our customer service team. We are here to assist you with any additional queries you may have.
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