FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: Immerse yourself in our diverse selection of 3D printing filaments including PLA, ABS, PETG, Nylon, and TPU. Each filament type boasts unique properties, specifically crafted to cater to varied printing applications.
Q: What diameter sizes are available for your 3D printing filaments? A: Our premier standard is a 1.75mm diameter size, tailored to fit most desktop 3D printers seamlessly. Additionally, for those with distinctive needs, we provide a 3.00mm option upon request.
Q: How much filament comes on a spool? A: Our meticulously crafted spools generally contain 750g of superior filament. For select types, we offer a generous 1kg spool to meet larger project demands.
Q: What is the shelf life of your 3D printing filaments? A: When safeguarded in optimal conditions-a cool, dry environment, shielded from direct sunlight-our filaments boast a longevity of up to 2 years, ensuring excellent performance over time.
Q: Can I get samples before placing a bulk order? A: Absolutely! We provide sample packs of our innovative filaments. A nominal fee applies for these samples, which can be credited towards your inaugural bulk purchase.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Engineered for universal compatibility, our filaments are ideal for most FDM (Fused Deposition Modeling) 3D printers. We advise verifying your printer's specifications for optimal use.
Q: Do you offer any color options for your filaments? A: Indeed, our filaments come in a vibrant spectrum of colors. Opt for standard hues or customize your palette for substantial orders to perfectly suit your creative vision.
Q: What are the shipping and delivery times? A: Shipping times depend on your location and the magnitude of your order. Typically, we process orders within 2-3 business days, with delivery occurring within 5-7 business days post-dispatch.
Q: What is your return policy for 3D printing filaments? A: We stand behind our products with a 30-day money-back guarantee. If our filaments do not meet your expectations, return them for a full refund, excluding shipping costs.
If you have any other questions that are not covered here, please feel free to contact our dedicated customer service team, always ready to assist you.
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