FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We offer a wide range of high-quality 3D printing filaments including PLA, ABS, PETG, Nylon, and TPU. Each type boasts unique properties, tailored to meet diverse printing applications and needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard diameter size is 1.75mm, ensuring compatibility with most desktop 3D printers. For those with specific requirements, we also provide 3.00mm diameter filaments upon request.
Q: How much filament comes on a spool? A: Typically, each spool of our premium 3D printing filament contains 750g of material. However, we also have 1kg spools available for certain types, offering more value for larger projects.
Q: What is the shelf life of your 3D printing filaments? A: When stored properly in a cool, dry place, shielded from direct sunlight, our superior 3D printing filaments maintain their quality for up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely! We offer sample packs of our 3D printing filaments. A nominal fee applies for samples, which can be credited towards your initial bulk order, ensuring your satisfaction before committing.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Engineered for universal compatibility, our filaments fit seamlessly with most FDM (Fused Deposition Modeling) 3D printers. We recommend checking your printer's specifications for optimal performance.
Q: Do you offer any color options for your filaments? A: Indeed, we provide a vast array of colors for each filament type. From classic hues to custom shades for larger orders, our palette caters to every creative vision.
Q: What are the shipping and delivery times? A: Shipping times depend on your location and order size. Typically, orders are processed within 2-3 business days, with delivery expected within 5-7 business days after shipping, ensuring timely receipt of your order.
Q: What is your return policy for 3D printing filaments? A: Enjoy peace of mind with our 30-day money-back guarantee on all filaments. If unsatisfied, return the product for a full refund, minus shipping costs, ensuring your complete satisfaction.
If you have any other questions not covered here, our dedicated customer service team is eager to assist you. Feel free to reach out for any additional inquiries.
){kind=link}