FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We proudly offer an extensive range of premium 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament type boasts distinct properties tailored to suit diverse printing applications and creative needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard filament diameter is 1.75mm, perfectly compatible with the majority of desktop 3D printers. For those seeking different specifications, we also provide 3.00mm diameter filaments upon special request.
Q: How much filament comes on a spool? A: Our filament spools generally contain 750g of high-quality material. For enhanced versatility, we offer 1kg spools for selected filament types, allowing you to tackle larger projects with ease.
Q: What is the shelf life of your 3D printing filaments? A: When stored meticulously in a cool, dry environment, away from direct sunlight, our premium 3D printing filaments maintain optimal performance and quality for up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely! We offer convenient sample packs of our exceptional 3D printing filaments. A nominal fee applies, which can be credited towards your initial bulk order, ensuring your complete satisfaction.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Designed for universal compatibility, our filaments harmoniously work with most FDM (Fused Deposition Modeling) 3D printers. We recommend consulting your printer's specifications and guidelines for optimal results.
Q: Do you offer any color options for your filaments? A: Yes, we provide a vibrant spectrum of color choices for each filament type. Select from an array of standard colors or request custom hues for larger, personalized orders.
Q: What are the shipping and delivery times? A: Delivery times vary based on location and order size. Generally, orders are processed within 2-3 business days, with delivery expected within 5-7 business days post-shipping, ensuring swift access to your materials.
Q: What is your return policy for 3D printing filaments? A: We stand by our products with a 30-day money-back guarantee. If you're not completely satisfied, return the product for a full refund, minus shipping costs, to ensure your ultimate peace of mind.
If you have any other questions that are not covered here, please feel free to contact our customer service team.
){kind=link}