FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We proudly present an extensive selection of 3D printing filaments including versatile PLA, durable ABS, strong PETG, resilient Nylon, and flexible TPU. Each filament type is tailored for optimal performance in a variety of printing tasks.
Q: What diameter sizes are available for your 3D printing filaments? A: Our most popular diameter is 1.75mm, renowned for its compatibility with the majority of desktop 3D printers. For those with specific printer requirements, we also provide 3.00mm diameter filaments upon request.
Q: How much filament comes on a spool? A: Typically, our spools contain 750g of top-quality 3D printing filament. For projects requiring more material, we offer generous 1kg spools for select filament types.
Q: What is the shelf life of your 3D printing filaments? A: By storing our filaments in a cool, dry place, shielded from direct sunlight, you can ensure their longevity for up to 2 years, maintaining their high quality and performance.
Q: Can I get samples before placing a bulk order? A: Absolutely! We provide sample packs of our premium 3D printing filaments for a small fee, which can be applied as a credit towards your initial bulk order.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Designed for universal compatibility, our filaments suit most FDM (Fused Deposition Modeling) 3D printers. Nonetheless, we advise verifying your printer's specifications to ensure seamless printing experiences.
Q: Do you offer any color options for your filaments? A: Indeed, we offer a spectrum of vibrant color options for all filament types. From classic hues to custom colors for larger orders, we cater to your creative inspirations.
Q: What are the shipping and delivery times? A: Shipping times vary by location and order size, yet we typically process orders within 2-3 business days. Anticipate delivery within 5-7 business days post-shipping.
Q: What is your return policy for 3D printing filaments? A: We stand behind our products with a 30-day money-back guarantee. If you're not completely satisfied, return the product for a full refund, excluding shipping costs.
If you have any other questions that are not covered here, please feel free to contact our customer service team for further assistance.
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