FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We offer a diverse spectrum of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament type boasts unique attributes tailored for a variety of printing needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard filament diameter is 1.75mm, perfectly compatible with most desktop 3D printers. For those seeking alternatives, we also provide 3.00mm diameter filaments upon request.
Q: How much filament comes on a spool? A: Typically, each spool of our 3D printing filament holds 750g of high-quality material. For certain filament types, we also offer larger spools containing 1kg.
Q: What is the shelf life of your 3D printing filaments? A: Our 3D printing filaments, when stored correctly in a cool, dry environment away from sunlight, boast an impressive shelf life of up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely, sample packs of our 3D printing filaments are available. A nominal fee applies, which is redeemable against your initial bulk order for added value.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are crafted to be widely compatible with most FDM (Fused Deposition Modeling) 3D printers. However, we advise verifying your printer's specs and guidelines for optimal results.
Q: Do you offer any color options for your filaments? A: Indeed, we provide an extensive palette of colors for each filament type. Choose from classic hues or request bespoke colors for larger orders to meet your specific needs.
Q: What are the shipping and delivery times? A: Shipping times vary based on your location and order size. Generally, orders are processed within 2-3 business days, with delivery typically occurring within 5-7 business days post-shipment.
Q: What is your return policy for 3D printing filaments? A: Our return policy includes a 30-day money-back guarantee on all filaments. If unsatisfied, return the product for a full refund, shipping costs excluded.
If you have further inquiries not addressed here, please reach out to our dedicated customer service team for assistance.
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