FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We offer a diverse selection of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament boasts unique properties, ensuring suitability for various printing applications.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard filament diameter is 1.75mm, perfect for most desktop 3D printers. Additionally, we provide 3.00mm diameter filaments upon request to cater to specific needs.
Q: How much filament comes on a spool? A: Our typical spools contain 750g of premium 3D printing material. For some varieties, we also offer 1kg spools to accommodate larger projects and requirements.
Q: What is the shelf life of your 3D printing filaments? A: With proper storage in a cool, dry environment away from sunlight, our filaments maintain their quality for up to 2 years, ensuring long-lasting performance.
Q: Can I get samples before placing a bulk order? A: Absolutely, we provide sample packs of our filaments. A nominal fee applies, which is credited toward your initial bulk order, allowing you to assess quality before committing.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are crafted for universal compatibility with most FDM 3D printers. However, we recommend reviewing your printer's specifications to ensure optimal performance.
Q: Do you offer any color options for your filaments? A: Yes, we present a wide array of colors for each filament type. Choose from our standard palette or request custom colors for larger orders to suit your creative vision.
Q: What are the shipping and delivery times? A: Shipping times differ based on location and order size. Typically, orders are processed in 2-3 business days and arrive within 5-7 business days post-shipping, ensuring timely delivery.
Q: What is your return policy for 3D printing filaments? A: We offer a 30-day money-back guarantee on all filaments. If you're unsatisfied, return the product for a full refund, excluding shipping costs, for a risk-free experience.
If you have any other questions that are not covered here, please feel free to contact our customer service team.