FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: Explore our diverse range of 3D printing filaments. From PLA to ABS, PETG, Nylon, and TPU, each is crafted with unique properties tailored to meet various innovative printing applications.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard offering is a versatile 1.75mm diameter, perfectly aligned with the majority of desktop 3D printers. For those with specific needs, 3.00mm diameter filaments are available upon request.
Q: How much filament comes on a spool? A: Typically, our spools are packed with 750g of premium filament. For projects demanding more, we provide 1kg spools for select types of filament.
Q: What is the shelf life of your 3D printing filaments? A: Our filaments promise durability, lasting up to 2 years if stored properly in a cool and dry environment, away from sunlight, ensuring consistent printing quality.
Q: Can I get samples before placing a bulk order? A: Absolutely! We provide convenient sample packs of our filaments. A small fee applies, which is redeemable against your initial bulk order, making your purchase risk-free.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Engineered for universal compatibility, our filaments work seamlessly with most FDM 3D printers. Always verify with your printer's guidelines to ensure a perfect match.
Q: Do you offer any color options for your filaments? A: Yes, our palette is extensive. Select from a spectrum of standard colors or opt for custom colors for larger orders, turning your creative visions into vibrant realities.
Q: What are the shipping and delivery times? A: Shipping timelines adapt based on location and order size. Generally, we process orders in 2-3 business days, with delivery occurring within 5-7 business days post-shipping.
Q: What is your return policy for 3D printing filaments? A: Offering peace of mind, we have a 30-day money-back guarantee on all filaments. Should our product not meet your expectations, return it for a full refund, excluding shipping costs.
For any additional inquiries not addressed here, please do not hesitate to reach out to our dedicated customer service team, ready to assist you.
){kind=link}