FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: Immerse yourself in our expansive collection of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament option is crafted to exhibit unique properties, tailored for diverse printing applications.
Q: What diameter sizes are available for your 3D printing filaments? A: Our 3D printing filaments typically feature a standard diameter of 1.75mm, seamlessly compatible with most desktop 3D printers. For specialized needs, we also accommodate requests for 3.00mm diameter filaments.
Q: How much filament comes on a spool? A: Each spool of our 3D printing filament generally holds 750g of premium material. For select filament types, we also provide the option of 1kg spools.
Q: What is the shelf life of your 3D printing filaments? A: When stored under optimal conditions in a cool, dry place, sheltered from direct sunlight, our 3D printing filaments are designed to maintain quality for up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely! We offer sample packs of our 3D printing filaments. These come with a nominal fee, which can be applied as a credit towards your initial bulk purchase.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our 3D printing filaments are engineered to be universally compatible with the majority of FDM (Fused Deposition Modeling) 3D printers. However, consulting your printer's specifications and guidelines is always advisable.
Q: Do you offer any color options for your filaments? A: Indeed, we boast a vibrant assortment of colors for every filament type. Select from standard hues or request custom colors to meet the requirements of larger orders.
Q: What are the shipping and delivery times? A: Delivery times vary based on your location and order size. Typically, orders are swiftly processed within 2-3 business days and are followed by delivery within 5-7 business days post-shipment.
Q: What is your return policy for 3D printing filaments? A: We stand confidently behind our products with a 30-day money-back guarantee on all filaments. Should you be dissatisfied, return them for a full refund, excluding shipping costs.
If you have any other questions that are not covered here, please feel free to contact our customer service team.
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