FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: Our extensive selection includes a variety of 3D printing filaments such as PLA, ABS, PETG, Nylon, and TPU. Each filament type boasts distinct characteristics perfect for diverse printing applications.
Q: What diameter sizes are available for your 3D printing filaments? A: We provide 1.75mm diameter as our standard size, ensuring compatibility with most desktop 3D printers. For those who need it, we also offer 3.00mm diameter filaments upon special request.
Q: How much filament comes on a spool? A: Typically, our 3D printing filament spools contain 750g of premium material. For certain filament types, we also provide larger 1kg spools to meet your printing needs.
Q: What is the shelf life of your 3D printing filaments? A: With optimal storage in a cool, dry environment, away from direct sunlight, our 3D printing filaments maintain quality for up to two years.
Q: Can I get samples before placing a bulk order? A: Certainly, we offer sample packs for our 3D printing filaments. A nominal fee applies for samples, which we gladly credit towards your initial bulk purchase.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Designed for universal compatibility, our filaments integrate seamlessly with most FDM (Fused Deposition Modeling) 3D printers. Nonetheless, we suggest verifying your printer's specifications and guidelines.
Q: Do you offer any color options for your filaments? A: Indeed, our filaments come in a vibrant array of colors. Choose from our standard palette or request custom hues for larger orders to suit your specific creative vision.
Q: What are the shipping and delivery times? A: Shipping times depend on your location and order size. Generally, our orders are processed within 2-3 business days, with delivery occurring 5-7 business days post-shipping.
Q: What is your return policy for 3D printing filaments? A: We offer a 30-day satisfaction guarantee on all filaments. If you are not fully content, return the product for a complete refund, excluding shipping costs.
Should you have other inquiries not mentioned here, please do not hesitate to reach out to our customer service team.
){kind=link}