FAQ: Your Questions Answered
In-Depth FAQ: Unpacking Common Queries About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: Discover our extensive selection of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament is crafted with distinct properties tailored to unique printing needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our filaments are predominantly available in a 1.75mm diameter, ensuring seamless compatibility with most desktop 3D printers. For specific needs, we also provide 3.00mm diameter filaments upon request.
Q: How much filament comes on a spool? A: Our 3D printing filaments are available in spools typically weighing 750g. For some selections, we also offer generous 1kg spools to accommodate diverse printing requirements.
Q: What is the shelf life of your 3D printing filaments? A: Properly stored in a cool, dry setting, away from sunlight, our 3D printing filaments boast a shelf life of up to 2 years, ensuring lasting quality and performance.
Q: Can I get samples before placing a bulk order? A: Absolutely, we provide sample packs of our filaments. A nominal fee applies, which will be credited towards your initial bulk order, allowing you to experience our quality firsthand.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our versatile filaments are engineered to work with most FDM 3D printers. We advise consulting your printer's guidelines to confirm compatibility.
Q: Do you offer any color options for your filaments? A: Certainly, our filaments come in a vast spectrum of colors. Choose from standard shades or request custom colors for larger orders to meet your specific palette needs.
Q: What are the shipping and delivery times? A: Delivery times vary by location and order size. Typically, orders are processed within 2-3 business days, followed by delivery within 5-7 business days post-shipment.
Q: What is your return policy for 3D printing filaments? A: Our 30-day money-back guarantee covers all filaments. Unsatisfied with your purchase? Return it for a full refund, excluding shipping costs.
For further inquiries not addressed here, please contact our customer service team. We are eager to assist you.
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