FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We offer a diverse selection of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament type boasts distinct characteristics tailored to various printing needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our filaments are primarily available in the standard 1.75mm diameter, ensuring compatibility with most desktop 3D printers. Additionally, we offer 3.00mm diameter filaments upon special request.
Q: How much filament comes on a spool? A: Typically, our 3D printing filament spools contain 750g of material. For certain types, we also provide options for 1kg spools.
Q: What is the shelf life of your 3D printing filaments? A: Properly stored in a cool, dry environment, shielded from direct sunlight, our 3D printing filaments can maintain their quality for up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely, we offer sample packs of our 3D printing filaments. A small fee applies to samples, which can be credited towards your initial bulk purchase.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are crafted to be universally compatible with most FDM (Fused Deposition Modeling) 3D printers. We advise verifying your printer's specifications and guidelines for optimal use.
Q: Do you offer any color options for your filaments? A: Indeed, our filaments come in a wide array of colors. Choose from our standard palette or request custom colors for larger orders.
Q: What are the shipping and delivery times? A: Shipping durations depend on your location and order size. Generally, orders are processed within 2-3 business days and typically arrive within 5-7 business days post-shipping.
Q: What is your return policy for 3D printing filaments? A: We provide a 30-day money-back guarantee on all filaments. If unsatisfied, you can return the product for a full refund, excluding shipping costs.
For any additional inquiries not addressed here, feel free to reach out to our dedicated customer service team.
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