FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: Discover our extensive range of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament type is uniquely crafted to cater to your varied printing demands, ensuring exceptional quality for all your creative projects.
Q: What diameter sizes are available for your 3D printing filaments? A: Our filaments are meticulously designed with a standard diameter of 1.75mm, aligning perfectly with the majority of desktop 3D printers. For specialized needs, we offer 3.00mm diameter filaments, available on request.
Q: How much filament comes on a spool? A: Our spools are generously filled with 750g of superior-quality 3D printing filament. For those larger undertakings, we also provide 1kg spools, ensuring you have ample material for more ambitious projects.
Q: What is the shelf life of your 3D printing filaments? A: With proper storage in a cool, dry place, away from direct sunlight, our filaments boast an impressive shelf life of up to 2 years, consistently delivering peak performance throughout their lifespan.
Q: Can I get samples before placing a bulk order? A: Absolutely! We offer sample packs to let you experience the quality of our 3D printing filaments firsthand. A nominal fee applies, which is redeemable against your first bulk order, granting you a risk-free trial.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Designed for universal compatibility, our filaments integrate seamlessly with most FDM (Fused Deposition Modeling) 3D printers. We recommend ensuring compatibility with your specific printer model for optimal results.
Q: Do you offer any color options for your filaments? A: Indeed, our extensive color palette spans all filament types. Select from a vibrant array of standard colors, or choose custom hues for larger orders, tailored to your unique creative vision.
Q: What are the shipping and delivery times? A: Shipping times depend on your location and order volume. Generally, we process orders within 2-3 business days, with delivery occurring within 5-7 business days post-shipping, ensuring a timely arrival.
Q: What is your return policy for 3D printing filaments? A: We are committed to your satisfaction with a 30-day money-back guarantee on all filaments. Should you be dissatisfied, return the product within this period for a full refund, excluding shipping expenses.
If you have any other questions that are not covered here, please feel free to contact our dedicated customer service team for assistance. Our team is always ready to provide you with comprehensive support.
){kind=link}