FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: Discover our extensive selection of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament type is crafted with unique properties, making them perfectly suited for a myriad of printing applications.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard 1.75mm diameter filaments are designed for seamless compatibility with most desktop 3D printers. For those with specialized needs, we also provide 3.00mm diameter filaments upon request.
Q: How much filament comes on a spool? A: Our spools are generously packed with 750g of premium 3D printing filament. For greater demands, we also offer spools containing 1kg of select filament types.
Q: What is the shelf life of your 3D printing filaments? A: Our 3D printing filaments boast a remarkable shelf life of up to 2 years when stored in optimal conditions-cool, dry environments, shielded from direct sunlight.
Q: Can I get samples before placing a bulk order? A: Certainly! We provide sample packs of our 3D printing filaments for a nominal fee, which can be credited towards your initial bulk order, ensuring satisfaction with your purchase.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are engineered to be universally compatible with the majority of FDM (Fused Deposition Modeling) 3D printers. We recommend verifying your printer specifications to ensure the best performance.
Q: Do you offer any color options for your filaments? A: Absolutely! Choose from our vibrant array of standard colors or request bespoke hues for larger orders, tailored to meet your creative vision.
Q: What are the shipping and delivery times? A: Shipping times vary based on location and order size. Typically, orders are processed within 2-3 business days and are expected to arrive within 5-7 business days post-shipment.
Q: What is your return policy for 3D printing filaments? A: We stand behind our products with a 30-day money-back guarantee. If not completely satisfied, return the product for a full refund, excluding shipping costs.
If you have any other questions that are not covered here, please do not hesitate to reach out to our dedicated customer service team for further assistance.