FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: At Guangzhou Dianjing Packaging Craft Co., Ltd., we proudly present an extensive selection of high-quality 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. These filaments are perfectly tailored to meet diverse printing needs, offering unique properties for various applications.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard diameter is 1.75mm, ideal for most desktop 3D printers. For those with specific requirements, we also provide 3.00mm diameter filaments upon request.
Q: How much filament comes on a spool? A: Typically, our spools house 750g of premium filament, ensuring ample material for your projects. Some filament types are also available in generous 1kg spools to meet larger demands.
Q: What is the shelf life of your 3D printing filaments? A: Optimally stored in a cool, dry environment away from sunlight, our 3D printing filaments boast a remarkable shelf life of up to 2 years, ensuring longevity and reliability.
Q: Can I get samples before placing a bulk order? A: Absolutely! Sample packs of our exceptional 3D printing filaments are available for a modest fee, which is credited towards your initial bulk purchase. Experience the quality before committing.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Designed for universal compatibility, our filaments seamlessly integrate with most FDM (Fused Deposition Modeling) 3D printers. However, we recommend verifying compatibility with your printer's specifications.
Q: Do you offer any color options for your filaments? A: Indeed, we provide a vibrant palette of color choices for every filament type. Whether you prefer traditional hues or custom colors for larger orders, we have you covered.
Q: What are the shipping and delivery times? A: Our efficient shipping process varies based on location and order size. Typically, orders are processed within 2-3 business days and reach you within 5-7 business days post-shipping.
Q: What is your return policy for 3D printing filaments? A: Enjoy peace of mind with our 30-day money-back guarantee. If our product doesn't meet your expectations, return it for a full refund, minus shipping costs, within 30 days.
If you have any other questions that are not covered here, please feel free to contact our customer service team. We are committed to assisting you with any inquiries you may have.
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