FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We offer a comprehensive selection of 3D printing filaments, ranging from PLA, ABS, and PETG to Nylon and TPU. Each filament type is engineered to possess unique attributes that make it ideal for varied printing needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard filament diameter is 1.75mm, a size compatible with the majority of desktop 3D printers. For specialized requirements, we also provide 3.00mm diameter filaments on request.
Q: How much filament comes on a spool? A: Our standard spools are generously filled with 750g of filament. For those requiring more material, we also supply some filament types on 1kg spools, ensuring you have ample supply for your projects.
Q: What is the shelf life of your 3D printing filaments? A: When properly stored in a cool and dry environment, away from sunlight, our 3D printing filaments maintain their quality for up to 2 years, ensuring longevity and dependable performance.
Q: Can I get samples before placing a bulk order? A: Certainly, we provide sample packs of our 3D printing filaments. These samples come with a modest fee, which is redeemable against your initial bulk order, making it a risk-free trial for you.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are universally crafted to be compatible with most FDM (Fused Deposition Modeling) 3D printers. However, we advise reviewing your printer's specifications for optimal compatibility.
Q: Do you offer any color options for your filaments? A: Yes, our filaments come in an impressive array of colors. Whether you prefer classic hues or seek custom colors for larger orders, we can fulfill your creative visions.
Q: What are the shipping and delivery times? A: Shipping durations vary based on your location and order size. Typically, orders are processed within 2-3 business days and arrive within 5-7 business days following dispatch.
Q: What is your return policy for 3D printing filaments? A: We stand by the excellence of our products with a 30-day money-back guarantee. If our filaments do not meet your expectations, return them for a full refund, excluding shipping fees.
If you have any other questions that are not covered here, please feel free to contact our customer service team, who are ready to assist you with any inquiries.
){kind=link}