FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We offer an extensive variety of 3D printing filaments such as PLA, ABS, PETG, Nylon, and TPU. Each filament is crafted with unique properties perfect for specialized printing applications, ensuring optimal results for every project.
Q: What diameter sizes are available for your 3D printing filaments? A: Our filaments come in a standard diameter size of 1.75mm, compatible with most desktop 3D printers. Additionally, we can provide 3.00mm diameter filaments upon request to meet diverse printing needs.
Q: How much filament comes on a spool? A: Typically, our 3D printing filament spools are filled with 750g of material. However, for certain filament types, we also offer larger 1kg spools, providing flexibility and convenience for your printing projects.
Q: What is the shelf life of your 3D printing filaments? A: By storing our 3D printing filaments in a cool, dry environment, away from direct sunlight, they can remain in optimal condition for up to 2 years, ensuring long-lasting performance and reliability.
Q: Can I get samples before placing a bulk order? A: Absolutely! We provide sample packs of our 3D printing filaments for a nominal fee, allowing you to experience the quality firsthand. This fee can be credited towards your initial bulk order, making it a cost-effective choice.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are engineered for universal compatibility with the majority of FDM (Fused Deposition Modeling) 3D printers. Nevertheless, we recommend consulting your printer's specifications and guidelines for assurance.
Q: Do you offer any color options for your filaments? A: Certainly, we present a vibrant array of colors for each filament type. Choose from standard hues or request bespoke colors tailored to larger orders, enabling limitless creative possibilities.
Q: What are the shipping and delivery times? A: Shipping times depend on your location and order size. Generally, orders are processed within 2-3 business days, with delivery following in 5-7 business days post-shipping, ensuring timely arrival.
Q: What is your return policy for 3D printing filaments? A: We stand by our products with a 30-day money-back guarantee on all filaments. If unsatisfied, return the product for a full refund, excluding shipping costs, ensuring your complete satisfaction.
If you have any other questions that are not covered here, please feel free to contact our customer service team.