FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: At Guangzhou Dianjing Packaging Craft Co., Ltd., we offer an extensive array of high-quality 3D printing filaments including PLA, ABS, PETG, Nylon, and TPU. Each filament type comes with unique properties, meticulously crafted to cater to diverse and specific printing needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard diameter size for 3D printing filaments is 1.75mm, which ensures seamless compatibility with the majority of desktop 3D printers. We also provide 3.00mm diameter filaments upon request, making sure to meet varied consumer demands.
Q: How much filament comes on a spool? A: Each of our premium 3D printing filament spools typically contains 750g of high-grade material. For those larger or more intricate projects, we additionally offer substantial 1kg spools to accommodate your more extensive printing requirements.
Q: What is the shelf life of your 3D printing filaments? A: When stored properly in a cool, dry environment away from direct sunlight, our 3D printing filaments boast an impressive shelf life of up to 2 years, ensuring that they maintain optimal performance consistently over time.
Q: Can I get samples before placing a bulk order? A: Absolutely! We offer sample packs of our 3D printing filaments. A nominal fee is involved, which can be credited toward your initial bulk order, providing you with a risk-free opportunity to experience our products firsthand.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are designed for universal compatibility, seamlessly fitting with most FDM (Fused Deposition Modeling) 3D printers. We recommend verifying compatibility with your specific printer's specifications to ensure the best performance.
Q: Do you offer any color options for your filaments? A: Indeed, we offer an extensive and vibrant palette of colors across all filament types. Select from a wide array of standard colors, or opt for custom color options tailored for larger orders, ensuring your prints are as unique as your imagination.
Q: What are the shipping and delivery times? A: Shipping times depend on your location and order size. Typically, orders are processed within 2-3 business days and are delivered within 5-7 business days after shipping, ensuring prompt and reliable delivery to your doorstep.
Q: What is your return policy for 3D printing filaments? A: We stand by the quality of our products with a 30-day money-back guarantee on all filaments. If you're not completely satisfied, you can return the product for a full refund, excluding shipping costs, giving you peace of mind with every purchase.
If you have any other questions that are not covered here, please feel free to reach out to our dedicated customer service team for assistance. We're here to help with any inquiries you may have.
Audited Supplier 
){kind=link}