FAQ: Your resource for comprehensive answers to all your 3D printing filament inquiries.
Frequently Asked Questions About 3D Printing Filaments: Delve into the most common queries about our diverse range of 3D printing materials.
Q: What types of 3D printing filaments do you offer? A: Our extensive selection features PLA, ABS, PETG, Nylon, and TPU filaments, each crafted to meet specific printing needs with unique properties for varied applications.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard filament diameter is 1.75mm, ensuring compatibility with most desktop 3D printers. Additionally, we provide 3.00mm diameter filaments upon request to suit your specific requirements.
Q: How much filament comes on a spool? A: Typically, our 3D printing filament spools contain 750g of material. For those requiring more, we also offer spools with 1kg of filament.
Q: What is the shelf life of your 3D printing filaments? A: When stored correctly in a cool, dry environment, away from sunlight, our filaments maintain their quality for up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely! We provide sample packs of our filaments for a nominal fee, which can later be credited towards your initial bulk purchase.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are universally designed to work with most FDM 3D printers. However, we advise verifying compatibility with your printer's guidelines.
Q: Do you offer any color options for your filaments? A: We boast a vibrant spectrum of color choices for each filament type. Choose from our standard palette or request custom hues for large orders.
Q: What are the shipping and delivery times? A: Shipping times vary by location and order size. Generally, we process orders within 2-3 business days, with delivery occurring 5-7 business days thereafter.
Q: What is your return policy for 3D printing filaments? A: We stand by our products with a 30-day money-back guarantee. If not satisfied, return the product for a full refund, excluding shipping costs.
If you have any other questions that are not covered here, please feel free to contact our customer service team. We are here to assist with any further inquiries or concerns.
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