FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We proudly present an extensive selection of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament type is crafted to exhibit distinct properties, perfectly tailored for a multitude of printing purposes.
Q: What diameter sizes are available for your 3D printing filaments? A: Our filaments come in the standard diameter size of 1.75mm, ensuring compatibility with the majority of desktop 3D printers. Additionally, we accommodate special requests for 3.00mm diameter filaments.
Q: How much filament comes on a spool? A: Typically, our 3D printing filament spools are packed with 750g of material. For those seeking more, we also provide generous 1kg spools for select filament varieties.
Q: What is the shelf life of your 3D printing filaments? A: When properly stored in a cool, dry environment, shielded from direct sunlight, our 3D printing filaments maintain their quality and stability for up to 2 years.
Q: Can I get samples before placing a bulk order? A: Certainly, we offer sample packs of our 3D printing filaments. A nominal fee applies to samples, which can be credited towards your initial bulk purchase.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are engineered for universal compatibility with most FDM (Fused Deposition Modeling) 3D printers. Nevertheless, we recommend consulting your printer's specifications and guidelines for assurance.
Q: Do you offer any color options for your filaments? A: Absolutely, our filaments come in a broad spectrum of colors. Choose from an array of standard hues or request custom colors for larger orders to suit your creative needs.
Q: What are the shipping and delivery times? A: Shipping times are influenced by your location and order size. Generally, orders are processed within 2-3 business days and are expected to arrive within 5-7 business days post-shipment.
Q: What is your return policy for 3D printing filaments? A: We provide a 30-day money-back guarantee on all our filaments. Should you be dissatisfied, return the product for a complete refund, excluding shipping fees.
For any additional inquiries not addressed here, feel free to reach out to our dedicated customer service team.
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