FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We proudly present a diverse array of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament type boasts unique characteristics tailored for specific printing needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our industry-standard diameter size is 1.75mm, perfectly suited for most desktop 3D printers. Additionally, 3.00mm diameter filaments are available upon request.
Q: How much filament comes on a spool? A: Each spool of our exquisite 3D printing filament generally contains 750g of premium material. We also provide 1kg spools for certain filament varieties, catering to different project needs.
Q: What is the shelf life of your 3D printing filaments? A: When stored under optimal conditions in a cool, dry environment, away from direct sunlight, our 3D printing filaments boast an impressive shelf life of up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely, we offer sample packs of our exquisite 3D printing filaments. A nominal fee applies for samples, which can be credited towards your first bulk order, ensuring satisfaction.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our high-quality filaments are engineered for universal compatibility with most FDM (Fused Deposition Modeling) 3D printers. Nonetheless, we advise verifying your printer's specifications and guidelines.
Q: Do you offer any color options for your filaments? A: Yes, we offer an extensive palette of colors for every filament type. Choose from our standard colors or request custom hues for larger orders, making your projects truly unique.
Q: What are the shipping and delivery times? A: Shipping times are contingent on your location and order size. Typically, orders are processed within 2-3 business days, with delivery occurring 5-7 business days post-shipping.
Q: What is your return policy for 3D printing filaments? A: We are committed to customer satisfaction, offering a 30-day money-back guarantee on all our filaments. If not completely satisfied, return the product for a full refund, minus shipping costs.
If you have any other queries not addressed here, please reach out to our dedicated customer service team, eager to assist you.
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