FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We offer a comprehensive array of 3D printing filaments including PLA, ABS, PETG, Nylon, and TPU. Each filament type boasts distinct properties, tailored to meet diverse printing needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard diameter size for 3D printing filaments is 1.75mm, ensuring compatibility with the majority of desktop 3D printers. Additionally, we provide 3.00mm diameter filaments upon request.
Q: How much filament comes on a spool? A: Our spools are typically loaded with 750g of premium 3D printing filament. For certain types, we also offer generous 1kg spools to accommodate more extensive printing projects.
Q: What is the shelf life of your 3D printing filaments? A: Properly stored in a cool, dry environment away from direct sunlight, our 3D printing filaments have an impressive shelf life of up to 2 years, maintaining optimal performance throughout.
Q: Can I get samples before placing a bulk order? A: Absolutely! We provide sample packs of our 3D printing filaments. A nominal fee applies, which can be credited towards your first bulk order, ensuring a risk-free trial.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Designed for universal compatibility, our filaments fit seamlessly with most FDM (Fused Deposition Modeling) 3D printers. We do recommend verifying compatibility with your specific printer's specifications.
Q: Do you offer any color options for your filaments? A: Indeed, we present an extensive palette of colors across all filament types. Choose from an array of standard colors, or opt for custom colors tailored for larger orders.
Q: What are the shipping and delivery times? A: Shipping times are contingent upon your location and order size. Generally, orders are processed within 2-3 business days and delivered within 5-7 business days post-shipping.
Q: What is your return policy for 3D printing filaments? A: We stand by our products with a 30-day money-back guarantee on all filaments. Should you be unsatisfied, return the product for a full refund, excluding shipping costs.
If you have any other questions that are not covered here, please feel free to contact our dedicated customer service team for assistance.
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