FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We proudly present an extensive selection of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament is meticulously crafted to deliver unique properties, perfectly catering to a wide spectrum of printing needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard filament diameter is 1.75mm, ensuring it suits the vast majority of desktop 3D printers. For those with specific requirements, we also offer 3.00mm diameters upon request.
Q: How much filament comes on a spool? A: Every spool generously contains 750g of high-quality 3D printing filament. For larger projects, we also offer 1kg spools to conveniently meet extensive printing demands.
Q: What is the shelf life of your 3D printing filaments? A: When stored correctly-cool, dry, and away from sunlight-our filaments maintain their excellent performance for up to 2 years, ensuring long-lasting, reliable use.
Q: Can I get samples before placing a bulk order? A: Certainly! We offer sample packs of our filaments for a nominal fee, which can be credited towards a bulk purchase, allowing you to experience our quality risk-free.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments, crafted for universal compatibility, harmonize seamlessly with most FDM (Fused Deposition Modeling) printers, though we advise checking your printer's specifications for assurance.
Q: Do you offer any color options for your filaments? A: Yes, we offer a vibrant spectrum of colors for all filaments. Select from our standard hues or request custom colors tailored for larger orders to meet your creative vision.
Q: What are the shipping and delivery times? A: Delivery timelines depend on your location and order size. Typically, orders are processed in 2-3 business days and delivered within 5-7 business days after shipping.
Q: What is your return policy for 3D printing filaments? A: We offer a 30-day money-back guarantee, underscoring our commitment to quality. If you're not satisfied, return the product for a full refund, excluding shipping costs.
For any further inquiries not covered here, our dedicated customer service team is ready to assist you with any questions you may have.
){kind=link}