FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We offer a diverse and comprehensive selection of 3D printing filaments including PLA, ABS, PETG, Nylon, and TPU. Each type of filament is crafted to offer unique properties, ideal for addressing a wide range of printing requirements.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard filament diameter is 1.75mm, ensuring broad compatibility with most desktop 3D printers. Additionally, we can provide 3.00mm diameter filaments upon request to suit your specific needs.
Q: How much filament comes on a spool? A: Our standard spool contains 750g of high-quality 3D printing filament. For certain filament types, we also offer larger 1kg spools, perfect for more demanding printing projects.
Q: What is the shelf life of your 3D printing filaments? A: When stored correctly in a cool, dry place away from direct sunlight, our filaments can maintain their optimal performance for up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely! We offer sample packs of our filaments for a nominal fee, which can be credited towards your first bulk purchase, allowing you to try our products risk-free.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are designed for universal compatibility with most FDM (Fused Deposition Modeling) printers. We recommend checking compatibility with your specific printer's requirements.
Q: Do you offer any color options for your filaments? A: Certainly, our extensive color palette includes a variety of standard shades. We also offer custom colors tailored to larger orders, ensuring your creative projects stand out.
Q: What are the shipping and delivery times? A: Shipping times depend on your location and the size of your order. Generally, we process orders within 2-3 business days, with delivery following within 5-7 business days after shipping.
Q: What is your return policy for 3D printing filaments? A: We offer a 30-day money-back guarantee on all filaments. If you are not satisfied, return the product for a full refund, excluding shipping costs.
If you have any further questions not addressed above, please reach out to our dedicated customer service team for assistance.
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