FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We offer an extensive selection of 3D printing filaments that cater to various needs, including PLA, ABS, PETG, Nylon, and TPU. Each filament type boasts distinct properties ideal for diverse printing applications.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard 1.75mm diameter filaments are crafted to fit the majority of desktop 3D printers. Additionally, we provide 3.00mm diameter filaments upon request to accommodate more specific printing needs.
Q: How much filament comes on a spool? A: Our typical spools of 3D printing filament are generously supplied with 750g of material. For certain filament types, we also offer larger 1kg spools to better meet your creative demands.
Q: What is the shelf life of your 3D printing filaments? A: With optimal storage in a cool, dry environment away from direct sunlight, our premium 3D printing filaments boast a shelf life of up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely, we are pleased to provide sample packs of our 3D printing filaments. A nominal fee applies for samples, which can be credited towards your initial bulk order.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Engineered for universal compatibility, our filaments are well-suited for most FDM (Fused Deposition Modeling) 3D printers. We recommend checking your specific printer's guidelines to ensure compatibility.
Q: Do you offer any color options for your filaments? A: Indeed, we provide an extensive array of color choices for each filament type. Opt for standard colors or request bespoke hues for larger orders to perfectly suit your creative vision.
Q: What are the shipping and delivery times? A: Shipping times can vary based on your location and order size. Typically, we process orders within 2-3 business days, with delivery occurring within 5-7 business days post-shipment.
Q: What is your return policy for 3D printing filaments? A: We stand by our products with a 30-day money-back guarantee. Should you be unsatisfied, return the filaments within this period for a full refund, excluding shipping costs.
If you have any other questions that are not covered here, please feel free to contact our customer service team.
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