FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We proudly offer a vast assortment of 3D printing filaments including PLA, ABS, PETG, Nylon, and TPU. Each filament type is imbued with unique properties, making them perfect for a variety of printing applications.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard, and most sought after, diameter size for 3D printing filaments is 1.75mm, effortlessly compatible with the majority of desktop 3D printers. Additionally, we cater to requests for 3.00mm diameter filaments.
Q: How much filament comes on a spool? A: Each spool of our high-quality 3D printing filament typically boasts 750g of material. For certain filament types, we also provide 1kg spools to meet your needs.
Q: What is the shelf life of your 3D printing filaments? A: When stored correctly in a cool, dry environment, shielded from direct sunlight, our premium 3D printing filaments can remain in optimal condition for up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely, we offer sample packs of our 3D printing filaments. A small fee applies for samples, which can be offset against your first bulk order, ensuring confidence in your purchase.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are ingeniously crafted to be universally compatible with most FDM (Fused Deposition Modeling) 3D printers. Nonetheless, verifying your printer's specifications and guidelines is always advisable.
Q: Do you offer any color options for your filaments? A: Certainly, our range includes a dazzling array of colors for each filament type. Choose from our standard palette or request bespoke colors for larger orders.
Q: What are the shipping and delivery times? A: Shipping times are dependent on your location and order size. Generally, orders are meticulously processed within 2-3 business days, with delivery following within 5-7 business days post-shipping.
Q: What is your return policy for 3D printing filaments? A: We stand by our products with a 30-day money-back guarantee. If you're not entirely satisfied, simply return the product for a full refund, excluding shipping costs.
If you have any additional questions not addressed here, please don't hesitate to reach out to our dedicated customer service team.
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