FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: Dive into our extensive array of 3D printing filaments, including PLA, ABS, PETG, Nylon, and TPU. Each filament is crafted to deliver unique properties, catering to a wide spectrum of printing applications to meet your creative needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard diameter offering is 1.75mm, perfectly suited for most desktop 3D printers. For those requiring flexibility, we also provide 3.00mm diameter filaments upon special request.
Q: How much filament comes on a spool? A: Our meticulously crafted spools typically house 750g of high-quality filament. Additionally, for select filament types, we offer an enhanced option of 1kg spools, catering to your various project needs.
Q: What is the shelf life of your 3D printing filaments? A: Ensuring longevity, our 3D printing filaments can last for up to 2 years when stored in a cool, dry environment, shielded from direct sunlight, thereby preserving their integrity and performance.
Q: Can I get samples before placing a bulk order? A: Absolutely, we provide sample packs of our illustrious 3D printing filaments. A nominal fee applies to samples, which is redeemable against your inaugural bulk order, enhancing your purchasing confidence.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Engineered for broad compatibility, our filaments are designed for most FDM (Fused Deposition Modeling) 3D printers. We recommend verifying your printer's specifications to ensure seamless integration.
Q: Do you offer any color options for your filaments? A: Indeed, our palette is vast, offering a spectrum of colors for each filament type. Whether standard hues or custom colors for larger orders, your creativity knows no bounds with our vibrant selection.
Q: What are the shipping and delivery times? A: Delivery times depend on your location and order size, with processing typically within 2-3 business days. Expect your order to arrive within 5-7 business days post-shipping, expedited for your convenience.
Q: What is your return policy for 3D printing filaments? A: Enjoy peace of mind with our 30-day money-back guarantee. If dissatisfied, return the filaments for a full refund, excluding shipping costs, ensuring your satisfaction with every purchase.
If you have any other questions that are not covered here, please feel free to contact our customer service team, ready and eager to assist with all your inquiries.