FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We offer a splendid variety of 3D printing filaments ranging from PLA, ABS, PETG, Nylon, to TPU. Each type boasts unique properties that cater to diverse printing needs and applications.
Q: What diameter sizes are available for your 3D printing filaments? A: Our standard filament diameter is 1.75mm, perfectly compatible with most desktop 3D printers. We also accommodate requests for 3.00mm diameter filaments.
Q: How much filament comes on a spool? A: Our standard spools contain 750g of premium 3D printing material, with the option of 1kg spools for specific types, ensuring ample supply for your projects.
Q: What is the shelf life of your 3D printing filaments? A: When stored correctly in a cool, dry environment away from sunlight, our high-quality 3D printing filaments retain their integrity for up to 2 years.
Q: Can I get samples before placing a bulk order? A: Absolutely, we provide sample packs of our exquisite 3D printing filaments for a nominal fee, which can be applied towards your initial bulk purchase.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are engineered to be universally compatible with most FDM 3D printers. We recommend verifying compatibility with your printer's specifications.
Q: Do you offer any color options for your filaments? A: Indeed, we offer an extensive palette of colors for each filament type. Standard colors are available, and custom hues can be requested for larger orders.
Q: What are the shipping and delivery times? A: Shipping times depend on your location and order size. Typically, orders are processed within 2-3 business days and arrive within 5-7 business days post-shipment.
Q: What is your return policy for 3D printing filaments? A: We stand behind our products with a 30-day money-back guarantee. If unsatisfied, return the product for a full refund, excluding shipping costs.
If you have any other inquiries not addressed here, our dedicated customer service team is eager to assist you.
){kind=link}