FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: Explore our extensive collection of 3D printing filaments, featuring PLA, ABS, PETG, Nylon, and TPU. Each filament boasts unique attributes tailored to diverse printing needs.
Q: What diameter sizes are available for your 3D printing filaments? A: Our filaments are designed with a standard diameter of 1.75mm, ensuring seamless compatibility with most desktop 3D printers. Additionally, we provide 3.00mm diameter filaments upon request.
Q: How much filament comes on a spool? A: Our standard spools of 3D printing filament offer 750g of premium material. For select filament types, we also provide generous 1kg spools to meet your printing demands.
Q: What is the shelf life of your 3D printing filaments? A: Properly stored in a cool, dry environment, away from sunlight, our filaments maintain their quality for up to 2 years, ensuring optimal performance over time.
Q: Can I get samples before placing a bulk order? A: Absolutely! We offer sample packs of our filaments, available for a nominal fee, which can be credited towards your initial bulk order.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are crafted for universal compatibility with most FDM 3D printers. We recommend verifying your printer's specifications for optimal results.
Q: Do you offer any color options for your filaments? A: Indeed, we provide an extensive array of colors for each filament type. Choose from our standard palette or opt for custom colors for larger orders.
Q: What are the shipping and delivery times? A: Shipping times are contingent on your location and order size. Typically, orders are processed within 2-3 business days and delivered within 5-7 business days post-shipment.
Q: What is your return policy for 3D printing filaments? A: We stand by our products with a 30-day money-back guarantee. If unsatisfied, return the product for a full refund, excluding shipping costs.
If you have any other questions that are not covered here, please feel free to contact our customer service team.
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