FAQ:
Frequently Asked Questions About 3D Printing Filaments
Q: What types of 3D printing filaments do you offer? A: We offer a comprehensive array of 3D printing filaments including PLA, ABS, PETG, Nylon, and TPU. Each filament type boasts distinct properties that cater to a variety of printing applications.
Q: What diameter sizes are available for your 3D printing filaments? A: Our filaments come in a standard diameter of 1.75mm, compatible with most desktop 3D printers. We also provide 3.00mm diameter options upon request.
Q: How much filament comes on a spool? A: Our 3D printing filament spools generally contain 750g of material. We also offer options of 1kg spools for certain filament types.
Q: What is the shelf life of your 3D printing filaments? A: If stored properly in a cool, dry environment, shielded from direct sunlight, our 3D printing filaments boast a shelf life of up to 2 years.
Q: Can I get samples before placing a bulk order? A: Indeed, we provide sample packs of our 3D printing filaments. A nominal fee applies for samples, which is deductible from your initial bulk order.
Q: Are your 3D printing filaments compatible with all 3D printers? A: Our filaments are engineered for universal compatibility with most FDM (Fused Deposition Modeling) 3D printers. However, we recommend reviewing your printer's specifications.
Q: Do you offer any color options for your filaments? A: Absolutely, we offer a broad spectrum of colors for each filament type. Choose from standard hues or request custom colors for larger orders.
Q: What are the shipping and delivery times? A: Shipping times depend on location and order size. Typically, we process orders within 2-3 business days and deliver within 5-7 business days post-shipping.
Q: What is your return policy for 3D printing filaments? A: We offer a 30-day money-back guarantee for all our filaments. If unsatisfied, you can return the product for a full refund, excluding shipping costs.
If you have any other questions that are not covered here, please feel free to contact our customer service team.
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